1. Information We Collect

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (securely processed via third-party payment gateways — we do not store your card details)

b. Order and Transaction Data

• Purchase history

• Order preferences

• Delivery instructions

c. Technical & Usage Data

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, time spent, and browsing behavior

2. How We Use Your Information

We may use your information to:

• Process, pack, and deliver your water orders

• Provide customer support and respond to inquiries

• Send order confirmations, shipping updates, and account notifications

• Offer promotions, discounts, or special offers (only if you opt-in)

• Improve our website, services, and customer experience

• Meet legal, tax, and regulatory requirements

3. Cookies and Tracking

We use cookies to:

• Keep your cart active while browsing

• Remember your preferences for future visits

• Analyze site performance and improve usability
  You can disable cookies in your browser, but this may affect your shopping experience.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal data.
We may share information with:

• Logistics & delivery partners to ensure your water reaches you fresh and on time

• Payment processors to securely complete transactions

• Service providers (IT, hosting, analytics) to maintain our operations

• Legal authorities if required by law or in case of fraud prevention

5. Data Protection

• All personal data is stored securely with encryption and restricted access.

• We follow industry best practices to prevent unauthorized access, alteration, or misuse.

• However, no online method is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You can:

• Request access to the data we hold about you

• Correct or update your personal information

• Request deletion of your data (subject to legal and order-processing requirements)

• Opt out of marketing communications anytime via the “unsubscribe” link or by contacting us

7. Children’s Privacy

Our website and products are not intended for anyone under the legal drinking age (if applicable) or under 13 years old. We do not knowingly collect data from children.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

For privacy concerns or questions, contact:
📧  contact@meltingblu.com
📍 The Melting Blu Global Pvt. Ltd. 514, Tower-1,Assotech Business Cresterra, Plot No.-22, Sector-135,Noida – 201304
📞 (+91) 9429694326