Shipping Policy
Thank you for shopping with Melting Blu Global Pvt. Ltd.
This Shipping Policy explains how your orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
If we experience a high volume of orders, processing may take slightly longer. In such cases, we will notify you via email or phone.
2. Delivery Time
We deliver across India.
The estimated delivery timeframe is:
Standard Delivery: 5–7 business days
Delivery times may vary depending on:
Your location
Weather conditions
Courier delays
Unforeseen operational issues
We always strive to ensure your order reaches you on time and in perfect condition.
3. Shipping Charges
Shipping charges (if any) will be calculated and displayed at checkout.
Any promotional free-shipping offers will be clearly mentioned on our website.
4. Order Tracking
Once your order is shipped:
You will receive an email/SMS with your tracking number.
You can use this tracking number on our courier partner’s website to monitor delivery progress.
5. Delivery Attempts
Our delivery partners will make up to 2–3 attempts to deliver your order.
If the delivery is unsuccessful due to:
Wrong address
Unavailability of the customer
Incorrect contact information
The package may be returned to us, and reshipping charges may apply.
6. Damaged or Missing Items
If you receive:
A damaged item
A tampered package
Wrong product
Or your order is missing items
Please notify us within 24–48 hours with photos/videos of the package.
We will resolve the issue promptly.
7. International Shipping
Currently, we do not offer international shipping.
We only deliver within India.
8. Contact Us
For any shipping-related questions or concerns, contact us:
📧 contact@meltingblu.com
📍 Melting Blu Global Pvt. Ltd.
514, Tower-1, Assotech Business Cresterra, Plot No.-22, Sector-135, Noida – 201304, (UP) INDIA
📞 (+91) 9429694326